When will my order ship?

Our shipping policy is designed for your convenience. In-stock items will be shipped promptly, typically within three business days from the moment you place your order. Pre-order items will be shipped as soon as they become available. Product specific shipping timeline related to pre orders can be found on the product page.

What is the status of my order?

Your order confirmation email will contain a link to track your order status. Click View My Order at any point to see order status. Additionally, you can click here to login to your account and view your orders status.

What is your return policy?

We have unwavering confidence in the quality of our products. If, for any reason, you are not satisfied with your purchase, rest assured that we offer free returns & exchanges, ensuring you can shop with peace of mind. Provided that your boots remain unworn, and your return or exchange request is made within 30 days of delivery, you will receive complimentary returns and exchanges.LAST CALL: Please note that all products marked Last Call are excluded from the above exchange policy. Last Call products are sold at significantly reduced prices, have limited stock, and are being discontinued. Last Call products are exchange only. Any return requests for these products will incur a $25 restocking fee, which will be deducted from your refund.

How do I start a return or exchange?

If you need to initiate a return or exchange, click here to access our returns portal.If you think that you've ordered the wrong size, we recommend reviewing our boot fit guide before initiating an exchange.Finding the right fit for your boots is essential for comfort and functionality. Here's a guide to ensure your boots fit just right:Ease of Entry: Put the boot on and listen for a subtle "pop" as your foot slides into place.General Fit: Boots should not be too loose or too tight on your foot. The ideal fit is snug (but not tight) around the entire foot.Heel Lift Check: Confirm there is some heel lift, indicating a proper fit. However, it shouldn't be excessive.Toe Room: There should be enough room to comfortably move your toes. Avoid a fit that squeezes your toes, which can cause discomfort over time.Width: Pay attention to the width of the boot; it should match your foot width. Avoid excessive tightness, especially in the ball and instep areas.Walking Comfort: Walk around to confirm overall comfort and fit. Pay attention to any pinching, rubbing or discomfort during movement. Be sure to do this on a soft surface to prevent scuffing the bottoms. This ensures they stay in pristine condition in case you need to make an exchange.Remember, the best-fitted boots should feel snug, providing support without being overly tight. Consider these factors to ensure your boots offer comfort and functionality for extended wear.Click here for returns & exchanges portal

We offer the following refund methods:Refund to the original payment methodRefund to store creditGift cards and custom made-to-order products cannot be returned.

The product I want is out of stock

If the product you want to purchase is out of stock, we suggest signing up to be notified when it is back in stock. On the product page, you can click sign up to be notified and you will receive an email or text alert once the product becomes available.

Many of our products fit true to size, however some products have specific size guides. If you are unsure what size to order, please refer to the size guide on the product page. The size guide is located right next to the Select a Size section of the product page.If the product you are interested in does not have a size guide, please feel free to contact us for sizing information.

Officially licensed University Cowboy Boots for men, women, and children. University of Texas boots, University of Texas shoes, Texas A&M Boots, Texas A&M shoes.

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Stride with Pride

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V by Vaccari

Crafted from premium PU leather, these boots offer the luxurious look and feel of genuine leather, without the premium price tag. Showcase your school spirit in style, without breaking the bank.

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