If you need to initiate a return or exchange, click here to access our returns portal.

If you think that you've ordered the wrong size, we recommend reviewing our boot fit guide before initiating an exchange.

Finding the right fit for your boots is essential for comfort and functionality. Here's a guide to ensure your boots fit just right:

Ease of Entry: Put the boot on and listen for a subtle "pop" as your foot slides into place.
General Fit: Boots should not be too loose or too tight on your foot. The ideal fit is snug (but not tight) around the entire foot.
Heel Lift Check: Confirm there is some heel lift, indicating a proper fit. However, it shouldn't be excessive.
Toe Room: There should be enough room to comfortably move your toes. Avoid a fit that squeezes your toes, which can cause discomfort over time.
Width: Pay attention to the width of the boot; it should match your foot width. Avoid excessive tightness, especially in the ball and instep areas.
Walking Comfort: Walk around to confirm overall comfort and fit. Pay attention to any pinching, rubbing or discomfort during movement. Be sure to do this on a soft surface to prevent scuffing the bottoms. This ensures they stay in pristine condition in case you need to make an exchange.

Remember, the best-fitted boots should feel snug, providing support without being overly tight. Consider these factors to ensure your boots offer comfort and functionality for extended wear.

Click here for returns & exchanges portal

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