FREQUENTLY ASKED QUESTIONS
WHEN WILL I RECEIVE MY ORDER?
Once you place your order, we will send it out within 2 business days. Free shipping can be expected to deliver within 3-5 business days. We do offer paid shipping services and shipping timeline will vary by service. Please refer to shipping options at checkout for a more accurate shipping timeline.
DO YOU ACCEPT RETURNS & EXCHANGES?
We stand by the quality of our boots. Within 30 days of receiving your order, if your unworn boots do not fit or do not meet your expectations; we will accept both returns and exchanges. Please reach out to us and we will provide a return shipping label. Once we receive your return, as long as there is no sign of wear, we will issue either a full refund or send you an exchange.
WHERE ARE VACCARI BOOTS MADE?
Vaccari boots are made in Leon Mexico. Our boots are made in the same factories as many of the boot manufacturers you know and love. The artisans at these factories know boots and are experts in their craft. We work directly with these factories meaning you get our direct-to-consumer prices.